Buying from 1688 is just the start, and as your 1688 shopping agent, DHS sticks with you long after the sale. Our after-sales support includes handling returns, exchanges, and any supplier issues, ensuring your satisfaction. Our dedicated team responds to queries in under 4 hours, keeping your business running smoothly. With DHS, you’re never left in the lurch.
Our 89% client renewal rate proves we’re in it for the long haul. Whether you need help with a defective product or guidance on future orders, DHS is your partner. We also offer insights to optimize your product line, helping you stay ahead of the competition. Choose DHS as your 1688 shopping agent for support that goes beyond the transaction.
Starting with DHS is as easy as clicking “add to cart.” As your 1688 shopping agent, we begin with a free consultation to understand your needs. Visit darkhorsesourcing.com to request a quote, and our team will guide you through product selection, supplier matching, and logistics.
Our streamlined process ensures quick onboarding, with AI-driven tools to match you with suppliers fast. From there, we handle everything—quality checks, payments, and shipping—so you can focus on your business. With DHS, your 1688 sourcing journey starts smoothly and stays that way.
Q: Can a 1688 purchasing agent help me find niche or custom products?
A: Yes, agents specialize in sourcing niche and custom products across 100+ categories, such as eco-friendly packaging or specialized electronics. They collaborate with suppliers to develop prototypes, validate designs, and ensure products align with your brand’s vision before mass production.
Q: What shipping options are available through a 1688 purchasing agent?
A: Agents offer flexible shipping methods: international express (3-5 days for <500kg), air freight (5-7 days), and sea freight (14-30 days for LCL/FCL). They optimize routes and consolidate shipments to reduce costs, achieving a 96.8% on-time delivery rate.
Q: What payment methods do 1688 purchasing agents support?
A: Agents offer secure payment options like escrow services, letters of credit, or bank transfers, protecting your funds until goods are received. They handle all transactions with suppliers, ensuring transparency and security.
Q: How quickly can a 1688 purchasing agent respond to my inquiries?
A: Agents prioritize fast communication, with an average response time of under 4 hours for order issues. Their global teams operate across time zones, ensuring prompt support for urgent needs or ongoing projects.
Dark Horse Sourcing is professional, responsive, and resourceful. Our smart plugs and switches were sourced and delivered flawlessly.
DHS helped us identify trusted factories for our silicone kitchen tools. Their team managed everything with incredible attention to detail.
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Contact us
Call Us: +86 193 7668 8822
Email:[email protected]
Add: Building B, No.2, He Er Er Road, Dawangshan Community, Shajing Street, Bao'an District, Shenzhen, China
@Darkhorsesroucing
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